Policies › Payment Policy
Payment Policy
Accepted methods, when a payment counts as received, and what happens when one does not.
Methods
- Payments may be accepted through a supported payment gateway, wallet, token or partial payment, approved credit or pay-later, and other configured methods.
- Where a payment is directed to an aviation or supplier account, the booking workflow states who receives the funds and how confirmation is issued.
- Wallet credits and refunds are governed by the applicable wallet terms and the ledger record of each entry.
When a payment counts
- A transaction is treated as successful only after verified payment confirmation inside the platform.
- A partial or token payment does not waive the balance-payment deadline.
- Failure to pay the balance within the applicable deadline may result in release or cancellation under the displayed terms.
- Failed, duplicate or pending transactions enter reconciliation; they are never manually assumed successful.
Charges and refunds
- Gateway or banking charges, taxes, platform or service fees and supplier charges are disclosed before payment where applicable.
- Refund timing depends on approval, the original payment method, banking and gateway processing, and the applicable cancellation terms.
This document is published from the platform's policy framework and is pending final legal review. Where it differs from the supplier or operator terms displayed at the time of a booking, those displayed terms govern that booking. Questions: info@bookhelicopter.com.